CompTIA A+ Core 2 (220-1102)

This instructor-led Pearson CompTIA A+ Core 2 course is based on a vendor-neutral exam that measures knowledge of industry-standard technology. It covers the basic concepts of PC or mobile device hardware, networking, virtualizations and clous computing, and troubleshooting hardware and network issues.

This course is to provide you with all the tools you need to prepare for the COMPTIA A+ Core 1 (220-1102) exam.

Learning Outcomes:

Upon successful completion of this course, students should be able to:

Compare and contrast Windows, macOS and Linux operating systems.
Discuss security measures and best practices.
Identify different software troubleshooting issues and solutions.
Describe operational procedures and best practices.

The exam voucher is included in the course package.

Duration

5 Days

Certificate

CompTIA A+ (Core 2 of 2 required exams)

Governing Body

CompTIA

Lesson 6: Operating Systems

Basic Features of Microsoft Windows Editions
Microsoft Command-line Tools
Microsoft Windows 10 Operating System (OS) Features and Tools
Windows 10 Control Panel Utilities
Windows Settings
Windows Networking Features on a Client/Desktop
Installation and Configuration Concepts
Understanding Common OS Types
OS Installations and Upgrades in a Diverse OS Environment
Common Features and Tools of the macOS/Desktop OS
Common Features and Tools of the Linux Client/Desktop OS

Lesson 7: Security

Security Measures
Wireless Security Protocols and Authentication
Malware Removal and Prevention
Social Engineering Threats and Vulnerabilities
Microsoft Windows OS Security Settings
Security Best Practices to Secure a Workstation
Securing Mobile Devices
Data Destruction and Disposal
Configuring Security on SOHO Networks
Configuring Browser and Relevant Security Settings

Lesson 8: Software Troubleshooting

Troubleshooting Common Windows OS Problems
Troubleshooting Common PC Security Issues
Best Practice Procedures for Malware Removal
Troubleshoot Common Mobile OS and Application Issues
Troubleshoot Common Mobile OS and Application Security Issue

Lesson 9: Operational Procedures

Best Practices and Documentation
Change Management
Workstation Backup and Recovery Methods
Explain Common Safety Procedures
Environmental Impacts and Appropriate Controls
Addressing Prohibited Content/Activity and Privacy, Licensing, and Policy Concepts
Communication Techniques and Professionalism
Scripting Basics
Remote Access Technologies

Suitable for

Entry-level IT professional with knowledge equivalent to what is learned in 6 to 12 months of hands-on experience in a lab or in the field.

Pre-requisite

6 months to 1-year professional experience working with desktop PCs, laptops, and mobile devices.
Experience navigating through Windows and accessing the Internet.
Basic knowledge of macOS and Linux features.

Course Price

Original price was: RM7,500.00.Current price is: RM6,750.00.

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