CompTIA A+ Core 2 (220-1102)

Categories: CompTIAPearson Skilling Suite

This instructor-led Pearson CompTIA A+ Core 2 course is based on a vendor-neutral exam that measures knowledge of industry-standard technology. It covers the basic concepts of PC or mobile device hardware, networking, virtualization and cloud computing, and troubleshooting hardware and network issues.

The goal of this course is to provide you with all the tools you need to prepare for the CompTIA A+ Core 2 (220-1102) exam, including text explanations, video demos, lab activities, self-assessment questions, and a practice exam, to increase your chances of passing the exam on your first try.

Learning Outcomes:

Compare and contrast Windows, macOS and Linux operating systems
Discuss security measures and best practices
Identify different software troubleshooting issues and solutions
Describe operational procedures and best practices

Optional Add-On Exam Voucher

Course Modules (Lessons 1-5 are Core 1 (220-1101) content)

Lesson 6: Operating Systems – Windows editions and command-line tools; Windows 10 features, Control Panel, and Settings; Windows networking on a client/desktop; installation and configuration concepts; common OS types; OS installs/upgrades in diverse environments; macOS and Linux client/desktop features and tools
Lesson 7: Security – security measures; wireless security protocols and authentication; malware removal and prevention; social engineering threats; Windows OS security settings; workstation security best practices; securing mobile devices; data destruction and disposal; SOHO network security; browser security settings
Lesson 8: Software Troubleshooting – troubleshooting common Windows OS problems; troubleshooting common PC security issues; malware removal best practices; troubleshooting mobile OS and application issues and security issues
Lesson 9: Operational Procedures – best practices and documentation; change management; workstation backup and recovery methods; common safety procedures; environmental impacts and controls; prohibited content/activity and privacy, licensing, and policy concepts; communication techniques and professionalism; scripting basics; remote access technologies

Suitable for

Entry-level IT professional with knowledge equivalent to what is learned in 6 to 12 months of hands-on experience in a lab or in the field

Pre-requisite

6 months to 1-year professional experience working with desktop PCs, laptops, and mobile devices
Experience navigating through Windows and accessing the Internet
Basic knowledge of macOS and Linux features

Duration

Certificate

CompTIA A+ (Core 2 of 2 required exams)

Governing Body

CompTIA

Examination Body

Pearson VUE

SKILLING SUITE FEATURES

In-Demand And Up To Date Courseware

Choose from over 60 titles of engaging and in-demand content from leading industry authors. All courseware aligns with the latest exam requirements and is continuously updated and improved.

Live Contextualised Labs

Improve the experience by offering a handson, live environment where learners can test their knowledge and practice new skills.

Practice Tests And Exam Pass Pledge

Help learners increase their certification readiness with practice tests designed to improve pass rates. If needed, our Exam Pass Pledge means you can give learners a free retake within 30 days of passing their last practice test.