Microsoft Endpoint Administrator (MD-102)

Categories: MicrosoftPearson Skilling Suite

The Microsoft Endpoint Administrator course provides the foundation for the Microsoft 365 Certified: Modern Desktop Administrator Associate certification. It prepares you for the Microsoft Exam MD-102 and helps demonstrate your real-world mastery of the skills and knowledge required to deploy, manage, and protect modern endpoints at scale in Microsoft 365 environments. Designed for endpoint administrators, this course focuses on the critical thinking and decision-making acumen needed for success at the Microsoft Certified Associate level.

The goal of this course is to provide you with all the tools you need to prepare for the MD-102 Microsoft Endpoint Administrator exam, including text explanations, video demos, lab activities, self-assessment questions, and a practice exam, to increase your chances of passing the exam on your first try.

Duration: Approximately 40 hours. Actual duration will vary by student.

Learning Outcomes:

Deploy Windows Client
Manage identity and compliance
Manage, maintain, and protect devices
Manage applications

Optional Add-On Exam Voucher

Lesson 1: Windows Client Deployment and Management

Prepare for a Windows client deployment: selecting a deployment tool; migrate vs. rebuild; imaging/provisioning strategy; Windows edition selection; upgrade/downgrade paths; subscription-based activation
Plan and implement deployment using Windows Autopilot: device registration; deployment scenarios and requirements; deployment profiles; Enrollment Status Page; troubleshooting Autopilot deployments
Plan and implement deployment using MDT: creating/managing images; monitoring and troubleshooting; user state migration
Configure remote management: Remote Help in Intune; Remote Desktop; Windows Admin Center; PowerShell remoting and WinRM

Lesson 2: Manage Identity and Compliance

Manage identity: identity solutions overview; Windows Hello for Business, passwordless authentication, and tokens; RBAC for Intune; Azure AD device registration/join; Intune Connector for Active Directory; local group membership; LAPS for Azure AD
Implement compliance policies across device platforms with Intune: specifying and monitoring compliance policies; troubleshooting; Conditional Access policies requiring compliance status

Lesson 3: Manage, Maintain, and Protect Devices

Manage the device life-cycle in Intune: enrollment settings; automatic/bulk enrollment; policy sets; restart/retire/wipe devices
Manage device configuration across platforms with Intune: configuration profiles; Windows kiosk mode; Android device profiles; Microsoft Tunnel for Intune
Monitor devices: Intune and Azure Monitor; Endpoint analytics and Adoption Score
Manage device updates across platforms with Intune: update rings; delivery optimization; update policies; Android updates; troubleshooting updates
Implement endpoint protection across platforms: security baselines in Intune; onboarding to Defender for Endpoint; automated response capabilities; Microsoft Defender Vulnerability Management dashboard

Lesson 4: Manage Applications

Deploy and update apps across device platforms: deploying via Intune; Microsoft 365 Apps deployment via the Office Deployment Tool/Office Customization Tool; policies via Group Policy or Intune; platform-specific app stores; sideloading
Plan and implement app protection and app configuration policies: App Protection policies for iOS and Android; Conditional Access policies for app protection; app configuration policies for managed apps/devices

Suitable for

Those who want to learn more about Windows client deployments; planning and implementing them with Windows Autopilot and the Microsoft Deployment Toolkit (MDT); configuring remote management; managing identity; implementing compliance policies for all supported device platforms with Microsoft Intune; managing device lifecycles, configurations, and updates with Intune; monitoring devices; protecting endpoints; deploying and updating apps; and establishing app protection and configuration policies

Pre-requisite

Beginner to 2 years of experience with Windows client deployments
Experience with configuring remote management

Duration

Certificate

Microsoft 365 Certified: Modern Desktop Administrator Associate

Governing Body

Microsoft

Examination Body

Pearson VUE

SKILLING SUITE FEATURES

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Live Contextualised Labs

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Practice Tests And Exam Pass Pledge

Help learners increase their certification readiness with practice tests designed to improve pass rates. If needed, our Exam Pass Pledge means you can give learners a free retake within 30 days of passing their last practice test.