ITIL® 4 Strategist: Sustainability in Digital and IT

This module focuses on providing candidates with an understanding of what ‘sustainability’ means and how it can deliver value. In addition, this module also provides candidates with an understanding of the practical steps required to develop and implement a sustainability strategy, as well as the practical skills necessary to enable an organization to deliver value by introducing sustainability practices.

Learning Outcomes:

Upon successful completion of this course, participants should be able to:

Understand the key concepts of sustainability.
Understand the value, benefits, costs, and risks of sustainability.
Understand how digital and information technology support sustainability.
Know how to plan sustainability for an organization.
Understand how organizational sustainability is assessed, maintained, and improved.

Examination Details:

Consist of 35 Questions
Duration: 60 Minutes
Passing Rate: 65%

The exam voucher is included in the course package.

Duration

4 Days

Certificate

ITIL® 4 Strategist: Sustainability in Digital and IT

Governing Body

PeopleCert

Module 1: Key Concepts of Sustainability

Sustainability – An Introduction.
Sustainable Development.
Sustainability and Corporate Social Responsibility.
Digital Technology, IT Services, and Sustainability.

Module 2: What Is Vision?

Role and Structure of the Sustainability Vision.
Defining the Sustainability Vision.
Role of Sustainable Development Goals.
Sustainability Models, Issues, and Concepts.
Digital Sustainability.
Materiality Assessment.
Stakeholders Engagement and Commitment.

Module 3: Where Are We Now?

Materiality Assessment.
Sustainability Risk Assessment.
Due Diligence.
Stakeholder Analysis and Mapping.
External Assessment.
Internal Assessment.
SWOT Analysis.
Audits and Reports.

Module 4: Where Do We Want to Be?

Defining Sustainability Objectives
Selecting and Prioritizing Sustainability Objectives.
Justifying the Sustainability Objectives.

Module 5: How Do We Get There?

Strategies for Sustainability.
Embedding sustainability into the SVS.
Planning Recommendations.

Module 6: Take Action

Taking Sustainable Action.
Sustainability In VUCA Environments
Ongoing Activities While Pursuing Sustainability Goals.

Module 7: Did We Get There?

Sustainability Measurement.
Sustainability Reporting.

Module 8: How Do We Keep the Momentum Going?

Continuous Orientation.
Governance and Audit.
Communication
Collaboration.
Innovation.
Staying up to Date.

This module focuses on providing candidates with an understanding of what ‘sustainability’ means and how it can deliver value. In addition, this module also provides candidates with an understanding of the practical steps required to develop and implement a sustainability strategy, as well as the practical skills necessary to enable an organization to deliver value by introducing sustainability practices.